Patient Satisfaction

Summary of Recent 2017 Patient Satisfaction Survey Results

 

Providence Speech and Hearing Center strives to continually provide the highest standards of service in the identification, diagnosis, treatment and prevention of speech, language and hearing disorders for persons of all ages, races and socio-economic backgrounds. We are pleased to show that our levels of patient satisfaction reflect our promise.

 

Percentage of respondents who answered Good to Very Good

Ease of scheduling an appointment 93.1%
Courtesy of the scheduler 96.8%
Comfort of the waiting area 95.7%
Courtesy of the receptionist 97.5%
How well we met your needs 98.4%
Knowledge of the care provider 98.6%
Concern shown for you during your visit 97.7%
Overall satisfaction 98.9%
Likelihood of referring a friend to us 96.1%
 

Newport Speech and Hearing Center

 
 
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